We’re serious about our service…

Customer service and bicycle service!

  • When you choose to buy your bicycle from our shop we will provide FREE adjustments for as long as you own your new bicycle.

  • What makes our tune up so different? Attention to detail. There is no adjusting until after the bike is clean front to back, top to bottom. We have a 7-point process to ensure every component on your bike is clean and dialed when it leaves our shop.

  • During this procedure we will disassemble your bicycle down to the individual nuts and bolts - your frame wasn’t this naked since it left the factory! This procedure is especially beneficial for riders with high mileage, older bikes, bicycle paint jobs, and restorations.

No appointment necessary!

 
 

The Pro Service Agreement

Yes, you read that right! For as long as you own your bicycle, adjustments will always be FREE! Nothing is more frustrating than little adjustments on your bicycle - especially when it’s new! We understand this and we want our customers to ride without worry. When you honor us with a new bike sale, we give back by offering free adjustments for as long as you own your bike! Riding your bicycle is more fun when you don’t have to worry about the little mechanical parts. Consider it our way of saying thank you and our way of keeping customers enjoying the great wide world of bicycles.

 

The Tune Up

There comes a point where mere adjustments no longer cut the cake… Or should I say cut the GRIME… The Loose Spokes Tune Up is a complete exterior cleaning and servicing of your bike. We detail clean the bike top to bottom and front to back - including drivetrain components, removing components and cleaning them separately if necessary. We DO NOT adjust as needed - for every tune up we execute our 7-point tune up process. This ensures that every corner of your bike has been inspected and serviced. This process is recommended annually or semi-annually depending on mileage and riding conditions. If you love your bike - The Tune Up helps to keep your bicycle clean and in good working order, now and for years down the road…

 

The Overhaul

This is the complete package - This procedure will disassemble your bicycle down to its individual pieces. Each component, nut, and bolt will be hand-cleaned, relubricated, reassembled, and precision-tuned. Many say the overhaul has made their bike “better than new”. This procedure is ideal for the following: high mileage, older bicycles, paint jobs, and restorations. The overhaul makes the old like new!

Loose Spokes is a full-service bicycle shop!

Check out more of the services we offer down below.

  • We offer in-house suspension service and we also source repairs for older and even vintage suspension components.

  • Let’s talk custom - if you need parts on your current rig, or a frame-up build we’re here to help! You wouldn’t buy your pants small, medium, or large, so why buy your bicycle that way?

  • Just because your bike is old, doesn’t make it old news… We are honored to make your old bike brand new again!

  • We repair carbon fiber! Nothing more upsetting than a hairline fracture in your favorite carbon frame. Let’s fix it!

  • Does this look familiar? Let us do the dirty work for you… Have it done a la carte or in one of our package deals!

  • Rust sucks, let’s make that bike shine like the day it was new!

  • Yes! We do work on e-bikes! We’ll keep your e-bike humming and your battery charged!

  • We offer in-h custom wheel builds. Don’t settle for anything less than exactly what you want!